Ford Services Scheduler Optimization

What’s the Problem?
There are a variety of responsive behaviors, Ul treatments, and more that lead to great reliance on changing filter settings, accidental clicks, unnecessary scrolling, API calls, longer load times.

Why does this matter to the dealer?
Each of these issues culminate into longer times to help a customer get their service scheduled and leads to a higher abandonment rate.

What does this matter to the customer?
Longer times for the dealer to help the customer find a time to schedule can be frustrating.


ClientFordServicesFigma UI Design SystemYear2023Linkwww.figma.com

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